Designed for seller success and buyer value
Dear blrnz.ppd,
Our goal has always been to deliver the value you deserve regardless of whether you buy or sell on Mercari. With that in mind and after carefully considering your feedback, we have an important update: We're rolling out a new fee structure starting on January 6, 2025.
When we introduced our current fee structure in March, our aim was to make selling more accessible to sellers. However, we realized this structure wasn't helping sellers sell more and ultimately negatively impacted Mercari and our community by reducing overall transactions on the marketplace. The new fee structure addresses these concerns. | |
We're reintroducing a selling fee and lowering the buyer fee. This new fee structure aligns the benefits you receive with the fees you pay. | |
| A flat 10% selling fee applies to item price and buyer-paid shipping | | Free ACH direct deposits for successful withdrawals. A $2 fee applies only for rejected deposits. Limit to one direct deposit per day. | |
For more information on Seller Protection, please see here. | |
| A flat 3.6% Buyer Protection fee applies to item price and buyer-paid shipping | | No additional payment processing fee | | Buyer Protection includes: A cancelation and refund policy, returns on eligible items, trusted transactions and 24/7 customer support | |
For more information on Buyer Protection, please see here.
The new fee structure will apply to new and updated listings starting on January 6 and may take up to one week to reflect automatically across all existing listings. To support this transition, later this month you can choose to increase your listing prices in bulk so you can earn the same amount. For more information, see FAQs here.
We hope this update reflects our dedication to supporting your needs and providing a marketplace that is easy and reliable to use. To learn more about this update and our commitments to the community, please see our full statement here.
Thank you for being a part of the Mercari community.
- Team Mercari | |
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