We’re writing to let you know that we’ve updated our Terms of Service for all customers, effective November 5.
Hi blrnz.ppd,
We're writing to notify you of updates to Mercari’s Terms of Service for all customers, which will take effect on November 5, 2026. |
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We are updating Section 22, “Legal Disputes and Use of Arbitration,” which governs how disputes between you and Mercari are resolved. |
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The updated section clarifies that requests for public injunctive relief or provisional relief are excluded from arbitration and may be pursued in court. Public injunctive relief generally seeks to prevent future harm to the public, while provisional relief includes temporary measures such as a temporary restraining order or preliminary injunction. |
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Otherwise eligible claims and requests for relief—including damages, restitution, and other injunctive relief—remain subject to arbitration, even when they arise from the same facts or are included in the same cause of action as a request for public injunctive or provisional relief. |
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Please review the updated Terms of Service, including Section 22, before the effective date. |
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By continuing to use Mercari’s Service on or after November 5, 2026, you agree to the updated Terms of Service.
On behalf of all of us, thanks for choosing Mercari as your marketplace.
- Team Mercari |
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