Friday, December 20, 2024

Reminder: New fees begin on 1/6/25

10% selling fee, 3.6% Buyer Protection fee, no additional payment processing fees.

Dear blrnz.ppd,

We're writing to remind you of our new fee structure that will begin rolling out on January 6, 2025. As part of this change, we're reintroducing a selling fee and reducing the buyer fee.

For more information, see our full statement here and FAQs here.

What is the new fee structure?
For Sellers
A flat 10% selling fee applies to item price and buyer-paid shipping
Free ACH direct deposits for successful withdrawals. A $2 fee applies only for rejected deposits. Limit to one direct deposit per day.

For more information on Seller Protection, please see here.

For Buyers
A flat 3.6% Buyer Protection fee applies to item price and buyer-paid shipping
No additional payment processing fee
Buyer Protection includes: A cancelation and refund policy, returns on eligible items, trusted transactions and 24/7 customer support

For more information on Buyer Protection, please see here.

Do I need to update listings?

No. The new fee structure will automatically apply to new and updated listings starting the week of January 6. Existing listings may take a week or more to reflect the new fee structure automatically.

How do I bulk-update prices?

You can now opt in to schedule a bulk listing price increase to help maintain current earnings under the new fee structure starting January 6. This feature is completely optional and can be enabled at any time before the new fees take effect.

If you opt in, the scheduled price updates for your listings will begin during the week of January 6. Depending on how many listings you have, the update can take several hours or days.

Download the latest version of the Mercari app to try it out ( IOS | ANDROID ).

Learn how to bulk-update listing prices

Thank you for being a part of the Mercari community.

-Team Mercari

                                                         

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