Friday, December 20, 2024

Reminder: New fees begin on 1/6/25

10% selling fee, 3.6% Buyer Protection fee, no additional payment processing fees.

Dear blrnz.ppd,

We're writing to remind you of our new fee structure that will begin rolling out on January 6, 2025. As part of this change, we're reintroducing a selling fee and reducing the buyer fee.

For more information, see our full statement here and FAQs here.

What is the new fee structure?
For Sellers
A flat 10% selling fee applies to item price and buyer-paid shipping
Free ACH direct deposits for successful withdrawals. A $2 fee applies only for rejected deposits. Limit to one direct deposit per day.

For more information on Seller Protection, please see here.

For Buyers
A flat 3.6% Buyer Protection fee applies to item price and buyer-paid shipping
No additional payment processing fee
Buyer Protection includes: A cancelation and refund policy, returns on eligible items, trusted transactions and 24/7 customer support

For more information on Buyer Protection, please see here.

Do I need to update listings?

No. The new fee structure will automatically apply to new and updated listings starting the week of January 6. Existing listings may take a week or more to reflect the new fee structure automatically.

How do I bulk-update prices?

You can now opt in to schedule a bulk listing price increase to help maintain current earnings under the new fee structure starting January 6. This feature is completely optional and can be enabled at any time before the new fees take effect.

If you opt in, the scheduled price updates for your listings will begin during the week of January 6. Depending on how many listings you have, the update can take several hours or days.

Download the latest version of the Mercari app to try it out ( IOS | ANDROID ).

Learn how to bulk-update listing prices

Thank you for being a part of the Mercari community.

-Team Mercari

                                                         

Tuesday, December 17, 2024

Bruce, you answered when people asked for help 💚

Check out your 2024 Year in Help  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Bruce, you helped 1 fundraisers reach their goal this year


Hi Bruce,

Thank you for being a part of the GoFundMe community—full of more than 150 million helpful people.* Check out how your kindness made a powerful impact this year:

Icon
1
donations made
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660k
fellow New Jersey donors
Icon 268
people donated to causes you care about
Icon $27k
raised by fundraisers you supported

You positively impacted these causes:

Fundraiser Image Support Larry and Cristie After Fire Loss
by Amy Ford

See your impact with GoFundMe Profiles

Monday, December 9, 2024

We’re updating our fee structure starting on 1/6/25

Designed for seller success and buyer value

Dear blrnz.ppd,

Our goal has always been to deliver the value you deserve regardless of whether you buy or sell on Mercari. With that in mind and after carefully considering your feedback, we have an important update: We're rolling out a new fee structure starting on January 6, 2025.

When we introduced our current fee structure in March, our aim was to make selling more accessible to sellers. However, we realized this structure wasn't helping sellers sell more and ultimately negatively impacted Mercari and our community by reducing overall transactions on the marketplace. The new fee structure addresses these concerns.

Our new fee structure:

We're reintroducing a selling fee and lowering the buyer fee. This new fee structure aligns the benefits you receive with the fees you pay.

For Sellers
A flat 10% selling fee applies to item price and buyer-paid shipping
Free ACH direct deposits for successful withdrawals. A $2 fee applies only for rejected deposits. Limit to one direct deposit per day.

For more information on Seller Protection, please see here.

For Buyers
A flat 3.6% Buyer Protection fee applies to item price and buyer-paid shipping
No additional payment processing fee
Buyer Protection includes: A cancelation and refund policy, returns on eligible items, trusted transactions and 24/7 customer support

For more information on Buyer Protection, please see here.

The new fee structure will apply to new and updated listings starting on January 6 and may take up to one week to reflect automatically across all existing listings. To support this transition, later this month you can choose to increase your listing prices in bulk so you can earn the same amount. For more information, see FAQs here.

We hope this update reflects our dedication to supporting your needs and providing a marketplace that is easy and reliable to use. To learn more about this update and our commitments to the community, please see our full statement here.

Thank you for being a part of the Mercari community.


- Team Mercari